Stariver are always doing our best to offer our customers best delivery experience , we strictly in every process control to make it happened , however there are always accident that can couse delay which is unexpected and unpredictable .for example , the traffic jam , the bad whether ,the customs checking. when this cases happends our customers services team will contact our clients timely to keep they inform what was happening and at the same time use the most effcient way to solve the problems with their rich experience..